SSJM DREAM HOME PRIVATE LIMITED

Privacy Policy

Last Updated: March 2024

This Privacy Policy applies to the use of our website ssjmdream.com. It follows the guidelines similar to Razorpay’s standard Privacy Policy structure as required for payment gateway compliance.

1. Information We Collect

We collect necessary details such as name, mobile number, email, and documents voluntarily shared for service support.

2. How We Use Your Data

Your information is used only for:

• Providing plot booking & documentation support
• Customer communication (Email/WhatsApp/SMS)
• Verification & record maintenance
• Service updates & support

3. What We DO NOT Provide

• We do NOT provide loans, EMI financing, NBFC services
• We do NOT store card/U PI/ banking details
• No financial lending or collection business

4. Cookies

Cookies are used only to improve website performance. You can disable them anytime.

5. Data Sharing

We do not sell or share your personal data with any third party except when required by law.

6. Security

We follow reasonable measures to protect your data, but no internet transmission is fully secure.

7. Changes to Privacy Policy

Policy may be updated periodically; please review regularly.

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Terms & Conditions

• All payments are voluntary and only for service support.
• No loan, EMI, or NBFC-related service is provided.
• Customer must verify all documents before payment.
• Services provided are guidance, support & documentation assistance only.

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Refund & Cancellation Policy

Refund Available (Company Issue)

• Plot unavailable or mismatch
• Company documentation error
• Delay from company side

Refund Not Available (Customer Issue)

• Customer changes mind
• Incorrect details by customer
• Agreement breach

Security Deposit Refund

Processed within 3–15 working days after verification.

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